Refund policy

At TopKart, we aim to provide a smooth shopping experience. If you have any issue with a product you receive, please contact us so we can review your request and assist you accordingly.

Customers should contact us as soon as possible after receiving an order if the product is damaged, incorrect, defective, or there is any other issue with the order.

When contacting us, please provide your order details and relevant information about the issue. We may request photos or other details to properly review the request.

Returns, replacements, or refunds are handled based on the circumstances of each individual case and the applicable product and order conditions. Not all products or situations may qualify for a return, replacement, or refund.

If a refund or replacement is approved, we will provide the applicable instructions and process it according to the agreed resolution.

Products that have been used, damaged after delivery, altered, or otherwise do not meet the applicable return conditions may not be eligible.

Contact Us

For any questions regarding returns, replacements, or refunds, please contact our customer support team through the contact information provided on our website.

Note: This policy is intentionally general and does not guarantee a refund, replacement, or specific processing timeframe. It should be updated if your actual return/refund practices change.